How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Why can't I log in and receive my Pandora account on my

Customer Question

why can't I log in and receive my Pandora account on my computer and /or cell phone? Money is taken out of my bank account every month to pay for it. This has been going on for 4 months now.
JA: Have you tried having password ***** directions emailed to you?
Customer: Yes, but my pass word hasn't changed. My cell keeps saying download pending.
JA: Have you installed any updates recently?
Customer: No.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 5 months ago.
Category: Computer
Expert:  Michael Hannigan replied 5 months ago.

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

Expert:  Michael Hannigan replied 5 months ago.

What is the message you get if you go to the web site in your browser and try to log in?