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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can not recover my e-mail password and do not recall the

Customer Question

I can not recover my e-mail password ***** do not recall the answer to the hint question
JA: When did you last reset your username and password?
Customer: I received a temporary password ***** 2 weeks ago and it does not work
JA: Have you installed any updates recently?
Customer: not that I am aware of
JA: Anything else you want the computer expert to know before I connect you?
Customer: it is a Verizon e-mail account
Submitted: 4 months ago.
Category: Computer
Expert:  Kris R replied 4 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 4 months ago.

Hi

Do you currently use Verizon for internet?

Thanks

Kevin