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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Y MJ would not ring phone. then the dial tone would go off

Customer Question

y MJ would not ring phone. then the dial tone would go off when I dialed and then come right back on. This was last year. I gave up and let it go with no service even though I was paid up. I have MJ Plus I am very ill with Myasthenia gravis immune disease I stayed hours on line with tech support. they did not solve problem
JA: What kind of computer do you have?
Customer: Dell
JA: Have you installed any updates recently?
Customer: No, I just now got back to MJ problem
JA: Anything else you want the computer expert to know before I connect you?
Customer: My MJ plus has light on
Submitted: 4 months ago.
Category: Computer
Expert:  Jay D replied 4 months ago.

Hello and welcome to Just Answer. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to help you. I'm a computer business owner based in Scotland - UK. I have over 10 years experience in computing and a Bsc Bachelors Degree in Computer Science.

I will try and assist you, please give me a few moments to go over the question and I will look into this for you. Please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant. We appreciate your patience.

Expert:  Jay D replied 4 months ago.

just confirming that this is magic Jack as used with a windows computer?