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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My battery will not charge, ux303u, no, no

Customer Question

my battery will not charge
JA: What kind of computer do you have?
Customer: ux303u
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer
Expert:  Russell H. replied 5 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Expert:  Russell H. replied 5 months ago.

I grieve to hear that your Asus computer will not work properly as far as the battery charging is concerned.

1: how old is your Asus ZenBook, please?

2: does it run OK on the AC Adapter despite the battery lacking charge (or, lacking the fully charged usable condition) ?

With that information I should be able to advise you and answer your question.