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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Have an old computer and have been using WORKS for years. It

Customer Question

Have an old computer and have been using WORKS for years. It will not operate anyumore - nor can I bring up my documents
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HHP ....about 6 years old
JA: Have you installed any updates recently?
Customer: Probably not - although I have been fooling around trying to fix things today, and have probably messed things up more.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just need for the WORKS to start responding and need to get my documents.
Submitted: 5 months ago.
Category: Computer
Expert:  Kamil Anwar replied 5 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks