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UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 406
Experience:  Network and System Administrator, IT Consultant
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I have an asus n56j comp rebooted itto factory and now cant

Customer Question

i have an asus n56j comp rebooted itto factory and now cant update to win 10
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: N56J WIN 8.1
JA: Have you installed any updates recently?
Customer: THIS MY 3RD TIME I DID 1NCE
JA: Anything else you want the computer expert to know before I connect you?
Customer: JUST GET WIN 10 BACK
Submitted: 4 months ago.
Category: Computer
Expert:  UranIT replied 4 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Just to clarify, which Windows version did you computer originally came with? is it the same one you have right now?

Expert:  UranIT replied 4 months ago.

I see that was 8.1. . please try steps in this link, as it will help with re-downloading and -reinstalling version 10.

http://www.thewindowsclub.com/windows-10-media-creation-tool-create-installation-media-upgrade

let me know how it works for you

Expert:  UranIT replied 4 months ago.

but before trying, make sure you save your key using info in this link: http://www.thewindowsclub.com/find-windows-10-product-key-using-vb-script

Expert:  UranIT replied 4 months ago.

Do you still require assistance on the issue?
Will be waiting for your reply.