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UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 517
Experience:  Network and System Administrator, IT Consultant
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I delete messages regularly and delete the deleted folder.

Customer Question

I delete messages regularly and delete the deleted folder. Still, my email says I have too many messages and returns messages to the sender. How do I get rid of the old messages?
JA: Just to clarify, what email service provider are you using?
Customer: suddenlink.net by Verizon
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer
Expert:  UranIT replied 5 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

You might want to clear everything in your "Sent Items" as well, sometimes it may accumulate a lot more than you think.

then delete your Deleted items again

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Hope my answer was helpful , if you have any further questions please feel free to ask them, and if you are happy with the answer, please rate me with stars on top of the page.

Expert:  UranIT replied 5 months ago.

Do you still require assistance on the issue?
Will be waiting for your reply.