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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can not find my old list of music before April 28, 2017.

Customer Question

I can not find my old list of music before April 28, 2017. Please help me get my old music back. I love it
JA: What kind of computer do you have?
Customer: I have an Apple
JA: Have you installed any updates recently?
Customer: Which updates? and how?
JA: Anything else you want the computer expert to know before I connect you?
Customer: What updates?
Submitted: 5 months ago.
Category: Computer
Expert:  Ricky Kresslein replied 5 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Ricky Kresslein replied 5 months ago.

Could you please tell me if anything changed before you lost your music? Did you update your computer, get a new computer, have a hard drive issue, etc.?