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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The solitaire collection is on the fritz again. Can't we get

Customer Question

the solitaire collection is on the fritz again. Can't we get a permanent fix for this ?
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: the updates are done automatically on Wednesday. If that is what you are asking about
JA: Anything else you want the computer expert to know before I connect you?
Customer: just how do we fix it
Submitted: 5 months ago.
Category: Computer
Expert:  Jason Jones replied 5 months ago.

Hello,

I am sorry to hear about your problem. With which Solitaire Collection application are you having issues? Is it the one you download through the Microsoft Store or another location?

- Jason

Customer: replied 5 months ago.
The solitaire collection on my computer is the one that came with window's 10. The only download I have done was at the suggestion of another tech support specialist to see if it would fix problems way back then,
Customer: replied 5 months ago.
why should I have to pay for something that should have been the responsibility of microsoft. They made the program and they should make it work correctly.
Customer: replied 5 months ago.
I am not sure how I got charged on my credit card already by your organization, but I do want it noted that I do not want to renew any additional charges in the future,
Expert:  Jason Jones replied 5 months ago.

Hello,

Thank you for your patience. We are not Microsoft. We are a group of experts from around the world that help others. There is a price for our work because none of us work for free.

I understand that you may have come to the wrong website. Do you wish for me to send in a refund request for you?

- Jason