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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need a technician to help me get online to pay my Bill. I

Customer Question

I need a technician to help me get online to pay my Bill. I need someone to walk me through because My ID user and password ***** not going through and my e-mail said it is locked. HELP!! IU have been trying to get someone for two weeks......
JA: What's the make/model of your device? How old is it?
Customer: It is an HP. About 3 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This has been going on so long because Verizon does not connect me to the right people. All I want to do is pay my bill on line like I used to do for years. I have tried everything they tell me. Someone has got to walk me through it.
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Computer
Expert:  UranIT replied 4 months ago.

Hello and thanks for using I am Serge and I will try my best to assist you.

Which bill are you trying to pay?

Expert:  UranIT replied 4 months ago.

Do you still require assistance on the issue?
Will be waiting for your reply.

Expert:  Richard replied 4 months ago.

Hi there and welcome
Let me know please if you still require assistance with this.
Thank you