How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Microsoft Edge is minimized to 2"squares on Taskbar ...can't

Customer Question

Microsoft Edge is minimized to 2"squares on Taskbar ...can't enlarge, can't access Edge at all!
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: HP Pavilion P&-1298c - all pc fixit scans say memory & etc are excellent!
JA: Have you installed any updates recently?
Customer: Last windows updates about 2-3 wks ago. Last update came up with an Edge version that I liked much better! but it got sick. I've researched for a week, and can't fix it. Is it possible to get W10 & MSEdge updates downloaded to my computer again
JA: Anything else you want the computer expert to know before I connect you?
Customer: W10 upgraded without my knowledge. "I'm 81, and didn't want all those apps. I prefer the W7 IE11, but can't use it effectively since W10 Edge hogs everything. Problem is, I can't use Edge at all on my primary computer. I'm actually using my second computer to communicate with you.
Submitted: 5 months ago.
Category: Computer
Expert:  Kamil Anwar replied 5 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks