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Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 11073
Experience:  13+ years experience
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Need to change my phone# and credit card in my pay pal

Customer Question

need to change my phone# ***** credit card in my pay pal account -- how do i do that?
JA: PayPal, Debitcard or credit card are all fine.
Customer: the card on file has expired. Does not exist need to update card and phone info
JA: Have you contacted anyone about your account?
Customer: give us a phone
JA: Have you installed any updates recently?
Customer: No we don't know how
JA: Anything else you want the computer expert to know before I connect you?
Customer: We need to edit all of our info on pay pal -- we have move and all of the data is outdated
Submitted: 4 months ago.
Category: Computer
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

That is really two tasks: 1. to register (or to 'link', in PayPal phraseology) a new credit card to the account, and

2. to change your registered phone # in the account.

This procedure may differ from a Personal account to a Business account, but I will instruct you in both (for the Personal account procedure, at least.) If you have a Business account or otherwise these instructions don't work, stop short, let me know what and where the problem is, and I will help you further.

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1: to link a new credit card to your PayPal account:

- log in to your PayPal account

- then click on WALLET at the top

- then click on + link a card or bank

- then click on Link a credit or debit card

- then fill in the details (exactly and precisely) of your card, and click on Link Card.

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2: to update your phone # for your account:

- be logged in to your PayPal account, first, then

- click on Profile

- click on My Personal Info

- click on Update next to 'PHONE'

- click on Edit, or on Add, or on Make Primary ... and one way or another, with those functions, remove any invalid number, or change it to be your current and valid number.

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If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.