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Hi there and welcome
Can you tell me first, when were you last able to sign onto your account?
Please let me know
Yes, my name is ***** ***** and yes I am a real person....
It is a shame you have levelled such accusations at me, I do not think it is a fair or courteous way to communicate with people..
You can get a refund here, no threats are needed to be made at me for this
All the best!