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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am attempting to get back to google to use my temporary

Customer Question

I am attempting to get back to google to use my temporary password ***** I'm not very good on this.
JA: When did you last reset your username and password?
Customer: Trying to now but haven't tried for quite a while. I did get a temporary password.
JA: Have you installed any updates recently?
Customer: I have a new computer and have changed locations in the last week.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer
Expert:  Kamil Anwar replied 5 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 5 months ago.
you may connect with me to troubleshoot. Glenna I am not paying an additional $39.00 Glenna
Expert:  Kamil Anwar replied 5 months ago.

What problem are you facing resetting the password?