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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I received an error msg No operating system 1962 on my

Customer Question

I received an error msg No operating system 1962 on my computer
JA: How much experience do you have with this particular machine?
Customer: not much or not any
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have a Lenovo all in one desk top
Submitted: 5 months ago.
Category: Computer
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you please disconnect the power cable from it then hold the power button for 60 seconds then release.

Connect the power cable, power it on and tell me if it now starts correctly please.

Customer: replied 5 months ago.
It is the same
Expert:  Richard replied 5 months ago.

ok, which version of windows did is it using?