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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm trying to sign in it keeps saying I already have a

Customer Question

I'm trying to sign in it keeps saying I already have a account but it won't send me a new password ***** think my e-mail was even different
JA: Just to clarify, what email service provider are you using for this account?
Customer: hotmail
JA: Have you installed any updates recently?
Customer: I'm sure I have
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Computer
Expert:  John replied 4 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today.

Are you getting this message which says I already have a account when you try to reset the hotmail password?

Are you using a windows or mac computer to access this hotmail account?

Thank you

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