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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Somehow my Norton was downloaded in Spanish I speak English

Customer Question

somehow my Norton was downloaded in Spanish I speak English can you or will you change it to English?
JA: What kind of computer do you have?
Customer: hp
JA: Have you installed any updates recently?
Customer: yes today as a matter of fact.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I had to reset my pc for problems, and when I reinstalled my pc it downloaded in Spanish one more thing am I going to have to pay for this information if so forget it
Submitted: 4 months ago.
Category: Computer
Expert:  arsufi2002 replied 4 months ago.

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

Expert:  arsufi2002 replied 4 months ago.

Did you download the Spanish version or the computer did that automatically?

Customer: replied 4 months ago.
I downloaded, I probably didn't see where it said Spanish or English, but I can't read Spanish
Customer: replied 4 months ago.
I'm sorry I even connected with you people, I thought this was Norton I was talking to. I got the wrong place and stupidly gave you my bank information so count me out.
Expert:  arsufi2002 replied 4 months ago.

There is no option in the software to change the language.

The only option for you is to download the English version.

I can provide you the link for the English version if you are interested.

Expert:  arsufi2002 replied 4 months ago.