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my name is***** am a tech expert with 17 years of experience and will help you as good as I can.
Can you please first let me know what exact issue you are having with your computer right now? I would be happy to help....
Please type in the box below, then click on the "Send" button to send me your reply.
Thanks for your patience and best regards,
Hello again ;)
No, you are connected with the independent computer experts of JustAnswer.com, but we actually solve issues like this, so you are not "wrong" here, just if you want to explicitely reach Microsoft :-) May I still help you with that issue?