How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Laughing you are to tell me lol, I have two windows open and

Customer Question

laughing you are to tell me lol
JA: What kind of computer do you have?
Customer: I have two windows open and one is about just answer and then Pearl
JA: Have you installed any updates recently?
Customer: I do not because this is my BF's pc I did set myself up as an admin too with of course with support from micro
JA: Anything else you want the computer expert to know before I connect you?
Customer: yes right now for the past two days I have tried so many times to rec and send emails
Submitted: 4 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 4 months ago.

Dear Client,

my name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know what exact issue you are having with your computer right now? I would be happy to help....

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

Customer: replied 4 months ago.
Thank you Lorenz I just updated my pw to my account [email protected]
Customer: replied 4 months ago.
how long is the 39.00 for and is this thru Microsoft because I receive free support tu
Customer: replied 4 months ago.
I have been getting support thru the Microsoft support team free
Customer: replied 4 months ago.
Hey are u still on line
Expert:  Lorenz Vauck replied 4 months ago.

Hello again ;)

No, you are connected with the independent computer experts of JustAnswer.com, but we actually solve issues like this, so you are not "wrong" here, just if you want to explicitely reach Microsoft :-) May I still help you with that issue?

Thank you,

Lorenz