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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Getting the following error - 2122 Database is out of date.

Customer Question

Getting the following error - 2122 Database is out of date.
JA: What kind of computer do you have?
Customer: HP - Windows 8
JA: Have you installed any updates recently?
Customer: no Worked yesterday.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I reinstalled several times. It worked after reinstall, but fails the next day. Version 3 Spanish - purchased in 2009
Submitted: 4 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 4 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know which program you are actually referring too?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

Customer: replied 4 months ago.
I thought I was taking to www.rosettastone.com/support. Is that not correct?
Expert:  Lorenz Vauck replied 4 months ago.

No, you are connected with the independent computer experts at JustAnswer.com, but we actually solve issues like this, so you are not "wrong" here, just if you want to explicitely reach Rosetta :-) May I still help you with that issue?

Customer: replied 4 months ago.
No I thought I was on a different website.
Expert:  Lorenz Vauck replied 4 months ago.

OK, no problem, but if they cannot help you with the problem, just come back here, I can fix it for you (done exactly that for a few other customers already). Thank you very much.