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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have received a message that my Outlook email account has

Customer Question

I have received a message that my Outlook email account has exceeded its store limit and that it will be suspended today. I am not computer savvy and I don't know what to do. Can you help.
JA: How long has this been an issue?
Customer: Last couple of days.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 months ago.

Hi,
I'm sorry about the issue. Can you please tell me if that message asks you to do anything? But make sure you do not follow any instruction in that message for now.

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 5 months ago.

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you