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I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.
Can you please confirm if I understand correct that whenever that Snickers ad appears, the game crashes back to the desktop - having lost any progress and you need to restart it?
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Thanks for your patience and best regards,
Thank you, ***** ***** really strange. May I remotely connect to your computer, so that I can resolve the problem for you while you can relax and watch me doing it on your screen? If I am not able to help, you can get a refund and it is a very safe option too because we are an A+ accredited business with the Better Business Bureau. Additionally, you will be watching your screen, and we will chat there as well so that you will always know what I will be doing next while fixing the problem.
Well, it might be a malware infection or a broken system configuration. Logging in to your computer, we could make sure that it´s no malware (and can remove it, if any is being found). Additionally, we can upgrade you to the latest Windows 10 version. Are you sure you are not interested?
If it is about the price, I am offering it to you at $7 right now, because this should be a quick fix actually. What do you think?
Are you still there? I am not exactly sure how you would like to continue, given that you´ve paid $40 for the main question already, it does seem to make no sense to stop at this point now?