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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I FOLLOWED DIRECTIONS THIS MORNING AND UNINSTLLED IT FOR THE

Customer Question

I FOLLOWED DIRECTIONS THIS MORNING AND UNINSTLLED IT FOR THE NEW ONE I PURCHASED AND NOW I DO NOT HAVE SYSTEM MECHANICS
JA: How much experience do you have with this particular machine?
Customer: NOT MUCH WINDOWS TEN I CAN GET AROUND A COMPUTER FAIRLY WELL THOUGH
JA: What's the brand/model of your computer?
Customer: GATEWAY
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: TRIED TO DOWNLOAD FREE VERSION HOPING THE LICESNSE WOULD BE FOUND
JA: Anything else you want the computer expert to know before I connect you?
Customer: NOPE
Submitted: 5 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 5 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know where you´ve purchased your new System Mechanics? Was that via a website or in a store on a DVD?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck