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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9103
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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When I put in. Trying to open Quick Book but doesn't like my

Customer Question

when I put in
JA: What kind of computer do you have?
Customer: trying to open Quick Book but doesn't like my password
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: don't think so
Submitted: 5 months ago.
Category: Computer
Expert:  Robert M. replied 5 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert M. replied 5 months ago.

that could be a bad password. which can be removed if you have a supported version of quicken ( from the last 3 years )

or it could be a corrupt file. they often show up as needing a non existent password ***** to corruption

to reset the password ***** can use the tool and instructions on this page

https://community.intuit.com/questions/1019379-automated-password-reset-tool

or you can just try loading a recent backup file.