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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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This is a new computer although I am a longtime firefox

Customer Question

This is a new computer although I am a longtime firefox user. A message keeps appearing saying Do I want to make firefox my default browser and I click Yes and then it goes to a new window called settings an apps and I have no idea what you want me to do so nothing happens. I have done this about 20 times so far.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: This is a Hewlett Packard All-in-one and I am using Windows 10
JA: Have you installed any updates recently?
Customer: What does that mean? It is a new computer.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 4 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 4 months ago.

I'm sorry about the issue. In that Settings app window, do you see the Browser option, so you can set Firefox as default?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 4 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,