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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cant seem to remember anything anout my gmail account for

Customer Question

hi I cant seem to remember anything anout my gmail account for my new phone. iv stuffed up I think
JA: How long have you had this issue with your Gmail account?
Customer: about 2 weeks since getting my new phone. I tried to set gmail but stuffed it n I cant remember what I put in.
JA: Have you installed any updates recently?
Customer: i haven't been able to get past the step where it says devise was reset to continue sign in with google account which i synced with. which i have no clue
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Bhavik Joshi replied 6 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 6 months ago.

Which device you are using to login to your Gmail account ?

Customer: replied 6 months ago.
I'm using my laptop at moment but its for my new phone its an optus x smart . I haven't been able to use it as i cant remember my gmail/google info
Customer: replied 6 months ago.
i just want this fixed asap its only an email/password ***** who can i get to do this that doesn cost me
Expert:  Bhavik Joshi replied 6 months ago.

Do you remember the email id of it ?

Customer: replied 6 months ago.
no i don't
Expert:  Bhavik Joshi replied 6 months ago.

Would you like me to create new account for you ?