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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Computer
Satisfied Customers: 14602
Experience:  Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
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I cannot hear on my wireless phone. I have to put on speaker

Customer Question

I cannot hear on my wireless phone. I have to put on speaker phone.
JA: What kind of computer do you have?
Customer: I have an iphone 6
JA: Have you installed any updates recently?
Customer: only blue tooth put it off yesterday and then put it back on
JA: Anything else you want the computer expert to know before I connect you?
Customer: No only changed password ***** have had no problem since blue tooth. i dont know if i turned off something
Submitted: 6 months ago.
Category: Computer
Expert:  Engineer John C. replied 6 months ago.

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

It may still be connected to a bluetooth device. Please go to Settings, Bluetooth, and turn it off.

Then let me know if it works. Or let me know if the Bluetooth was off already.

We can also try to restart the phone pressing the power and home button at the same time until you see the Apple logo. Please keep me posted.

Thank you,