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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Iolo System Mechanic on my computer

Customer Question

I have Iolo System Mechanic on my computer service status ongoing. Now I get notes that there are updates to this and when I try to download and install the update I keep getting error messages and that System Mechanic.msi is not available. How do I correct this problem?
JA: Just to clarify, how often have you been getting this particular message?
Customer: Every time I try to update, about 6 to 8 times over the last three months.
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: Which version should I download from the LINK?
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: HP Spectre 360 with Windows 10 with a paid ongoing status version.
JA: When did you purchase your HP? What troubleshooting have you tried?
Customer: Got it in the fall of 2016 in Plano, TX, and this is the first troubleshooting that I have tried.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Lets get this corrected. I have the program on three computers, this is the first one that I am working on.
Submitted: 3 months ago.
Category: Computer
Expert:  Uranweb replied 3 months ago.

Hello and thanks for using , I am Serge and I will try my best to assist you.

Please allow me a minute to collect info and prepare the answer

Expert:  Uranweb replied 3 months ago.

Have you tried going to the Iolo website and re-download full software instead of update?

Expert:  Uranweb replied 3 months ago.

here is the link to the website:

you can either use link at the bottom of the page to download update, or login to your account and see if you can download a full version again

i will be waiting for your reply

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