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Hi. My name is***** you for your question and the opportunity to assist.
you can use System Restore to put your Windows system files back to the condition
they were in before this infection and that should correct things. Can you tell me what version of
Windows is on the computer?
If you're unsure which Windows you have do this: on your keyboard, hold down the Windows logo key to the left of the spacebar and press R.
The Run box will open.
In the text area type: winver and click OK.
A window will open telling you which Windows you have.