Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I'm trying to set up an Itunes account on my husbands iphone
I'm trying to set up an Itunes account on my husbands iphone and it won't let me … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,897 satisfied customers
I just finished working with Ricky to unlock my passcode..
I just finished working with Ricky to unlock my passcode.. He went to iTunes on my pc and did the reset and download of my stuff as I understand. Then he said I could follow the directions to finish b… read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
3,236 satisfied customers
I haven't been able to backup my iPhone and iPad or my
Hey. I haven't been able to backup my iPhone and iPad or my photos/videos to I cloud since the beginning of the month. It just keeps saying the photos are uploading and the backup is happening but it … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,897 satisfied customers
I can't remember my apple pass word. Can't remember. But it
I can't remember my apple pass word JA: When did you last change your password ***** Apple ID? Customer: Can't remember JA: Did you try resetting through Apple's online account reset tool? Customer: Y… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,030 satisfied customers
My wife hs forgot her password to iCloud, 6 months ago, Yes,
My wife hs forgot her password ***** iCloud JA: When did you last change your password ***** Apple ID? Customer: 6 months ago JA: Did you try resetting through Apple's online account reset tool? Custo… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,030 satisfied customers
I cant get on my itunes and or app store but im signed in on
I cant get on my itunes and or app store but im signed in on icloud when i sign it says my password ***** work and sends me verification code … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,791 satisfied customers
I have been advised by Apple Genius staff to erase all
I have been advised by Apple Genius staff to erase all content and settings and then reload all from the iCloud in order to see if my weak antenna is a software or hardware problem. When I select 'era… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,290 satisfied customers
My iTunes App on my MacBook Pro no longer shows the apps I
My iTunes App on my MacBook Pro no longer shows the apps I have purchased on my iPhone or iPad. Did the iTunes program change?… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My nephew hasn't backed up his ipad in 72 wks. It contains
my nephew hasn't backed up his ipad in 72 wks. It contains pics from a vacation in UT and NV and he doesn't want to lose the pictures. I tried to install the latest version of itunes using my laptop b… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can not get iPad photos transferred to iPhoto on my
I can not get iPad photos transferred to iPhoto on my macbook pro the devise symbol comes up but no pictures like when I connect my iPhone … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
1,255 satisfied customers
I forgot the password to my Ipad and now its locked. I also
I forgot the password ***** my Ipad and now its locked. I also have an Iphone 5S. The Ipad says I have to wait 11 minutes. Possible passwords are: Ardelle1, Ardelle01, Sewlady1, or Sewlady01. None of … read more
Mr.Med
Mr.Med
2,126 satisfied customers
Ok, now IPAD has iCloud Keychain, and ITunes has options for
Ok, now IPAD has iCloud Keychain, and ITunes has options for auto backup to IPAD or computer. I tired manual backup now to PC but said not set up. Comments? Thanks.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,290 satisfied customers
I am locked out of my iPad 2 mini.....asking passcode, but
I am locked out of my iPad 2 mini.....asking for a passcode, but doesn't recognize the one I remember giving it when asked to set up some iCloud service. What do I do now!? I don't want to… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,256 satisfied customers
Viet - Mac Tech, I have a 3rd question also today. I am
Viet - Mac Tech, I have a 3rd question for you also today. I am using an iPhone 5 running iOS8. How can I save all the information on my phone and make a back-up clone copy to my iMac, much the same w… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,256 satisfied customers
On the new itunes software, I cannot figure out how to transfer
On the new itunes software, I cannot figure out how to transfer APPS I bought from my computer to the I phone. I have a new I phone and I want the apps on my old I phone to transfer to the new. Please… read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,321 satisfied customers
I just got my iPhone 4S, I need to try and operate ICloud.
I just got my iPhone 4S, I need to try and operate ICloud. I've just been able to establish a sign in PW using (I forgot ) and entering iCloud pw but my id is wrong, what am I doing wrong please? Than… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
Yesterday nov 18 I connected my iPad to my computer to download
Yesterday nov 18 I connected my iPad to my computer to download new version for the iPad through iTunes as advised by geek squad at FutureShop as we have purchased a new tv with Apple Tv as a bonus an… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
I signed up with iCloud last week. My wife has Office 2010
I signed up with iCloud last week. My wife has Office 2010 and her machine communicates great with her iPhone and iPad. I have Windows Proffessional 2002 and Office Professional 2007. My computer does… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,256 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,231 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,460 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Robert M.

Robert M.

Consultant

3,624 satisfied customers

30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x