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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I'm trying to write email messages, the computer

Customer Question

When I'm trying to write email messages, the computer response is extremely slow. I did view a video earlier today on Facebook. When I checked Task Manager, it showed that most of the activity was in Adobe Flash Player.
JA: When did you last use the account?
Customer: I suppose I used Adobe earlier today when I viewed a video someone had posted.
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: Toshiba Satellite C55-A, almost 3 years old now.
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: I've been having a variety of problems with this computer over the last six months, pretty sure it has some bad blocks. Have found it necessary to try various fixes over the last 3 months with some success. Do yu work for Adobe?
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, I'm only looking for a way to get Adobe to stop slowing my machine down.
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.

Hello,
I am the person that will be helping you today.

It sounds like you may have an issue with Adobe Flash or with some other application on the system. When did this problem begin?

I will be standing by, looking forward to your response.
Thank you,
Jason