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I am unable to move files. It tells me to go to

Customer Question
I am unable to...

I am unable to move files. It tells me to go to C:/User?Owner?documents?Outlook Files/*****@******.***

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Where do I find this info?

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

$ or % years ago. No trouble shooting tried.

Submitted: 1 year ago.Category: Computer
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Answered in 1 minute by:
3/21/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 1 year ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi there, and thank you for your question.

Just to clarify, are you trying to move files/emails in the Outlook program now?

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