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Ted I am having trouble resetting my passing my passing word…

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Hi Ted I am having trouble...
Hi Ted
I am having trouble resetting my passing my passing word in ebay so I can go on and buy/ I havent used my old one in iong i forgot it, now I have trird several times and nothing works so HELP, PLEASE!
Submitted: 1 year ago.Category: Computer
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Answered in 5 minutes by:
3/21/2017
Tech Support Specialist: Benjamin Nichols, Computer Hardware Engineer replied 1 year ago
Benjamin Nichols
Benjamin Nichols, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 95
Experience: Computer Systems Analyst
Verified

Hello, please give me a moment to review your question and I will return with an answer shortly. Thank you.

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Tech Support Specialist: Benjamin Nichols, Computer Hardware Engineer replied 1 year ago

Please go to this link > https://fyp.ebay.com/EnterUserInfo?&clientapptype=19 to reset your password. If you have trouble with this please let me know. If you could provide me with a rough estimate on how long it has been since you logged onto your ebay account it would be helpful, as ebay may have removed your account due to inactivity.

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Tech Support Specialist: Benjamin Nichols, Computer Hardware Engineer replied 1 year ago

Here is the instructions/FAQ from ebays page:

If you've forgotten your username, you can sign in using your email address.

If you've forgotten your password, select Reset your password and you'll receive an email with instructions on how to reset it. Alternatively, you can request a temporary password ***** be sent to your mobile phone, provided you've registered a mobile phone number on your eBay account.

If you're having trouble signing in, try the following solutions:

  • Make sure you're entering your username and password ***** and that caps lock on your keyboard is off.
  • Disable your browser's autocomplete feature as it may be filling in incorrect information.
  • If you're using a mobile device, disable predictive text.
  • Clear your browser's cache and cookies.
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Tech Support Specialist: Benjamin Nichols, Computer Hardware Engineer replied 1 year ago

Please note that if your EBAY account has been inactive for over 30 days Ebay can delete your account due to inactivity. If the password ***** does not work your account was likely deleted and you will need to create a new one. If this answers your question please be sure to rate my customer service on this question. Thank You and have a nice day.

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Benjamin Nichols
Benjamin Nichols
Benjamin Nichols, Computer Hardware Engineer
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