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Unable to login to my e-mail account? I believe it is

Customer Question
Unable to login to...

Unable to login to my e-mail account?

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

I believe it is Microsoft

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Not sure?

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

About 5 years ago, no trouble shooting as of now?

Submitted: 1 year ago.Category: Computer
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Answered in 1 minute by:
3/21/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 1 year ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi there, and thank you for your question.

Microsoft (@hotmail.com, @outlook.com, @msn.com) is having a service outage right now; this should be automatically resolved at their end within the next 4-6 hours. There's no issue with your account itself. For further info on this, please check out the following link:

http://downdetector.com/status/outlook

If you need more help, please use the Reply box below to continue our conversation.
Otherwise, kindly take a moment to click one of the five stars at the top of this page > Submit. Thank you.

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Bryan
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
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