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My password no longer works though as it has for four

Customer Question
My password ***** longer...

My password ***** longer works though as it has for four months

Technician's Assistant: When did you last reset your username and password?

Four months ago

Technician's Assistant: Have you installed any updates recently?

Not that I am aware of

Submitted: 1 year ago.Category: Computer
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Answered in 2 minutes by:
3/21/2017
Tech Support Specialist: Dan, Computer Support Specialist replied 1 year ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,600
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and thank you for your question. I look forward to assisting you today. Can you tell me which password ***** are referring to please?

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Customer reply replied 1 year ago
RonanWendell
Tech Support Specialist: Dan, Computer Support Specialist replied 1 year ago

Remote service would not be beneficial at this time. Can you tell me please what password ***** are referring to?

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Tech Support Specialist: Dan, Computer Support Specialist replied 1 year ago

Please let me know when you are ready to proceed and I will return as soon as possible to assist you.

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