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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Forgot password a week ago and haven't been able to get

Customer Question

forgot password ***** week ago and haven't been able to get back, is it necessary to junk my trancfone?
JA: When did you last reset your username and password?
Customer: There appears to be confusion, i signed one with***@******.*** didn't have a password ***** a month or two-bit bought some minutes and password ***** up was thinking to get rid of itbut paid no attention to what i'd used for password.All this trouble, plus can hardly read due to dark screen.
JA: PayPal, Debitcard or credit card are all fine.
Customer: Pearl,have you responded Re: PayPal Etc or not?
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Are you talking about connect to trancfone or computer?
JA: No. I'm the Computer Technician's Assistant.
Customer: So what do i need to do
Submitted: 7 months ago.
Category: Computer
Expert:  PC_Wizzard replied 7 months ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you want to reset your password?

DO you recognize this email mk•••••@gmail.com?