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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't get the system to accept the UT 14 character

Customer Question

I can't get the system to accept the UT 14 character Withholding Number. I have entered it from the W-2 Form.
JA: What kind of computer do you have?
Customer: Hp
JA: Have you installed any updates recently?
Customer: Not recently. Latest was a Windows 10 update a month or so ago. I am ready to efile and the error keeps coming up.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer
Expert:  Michael replied 5 months ago.

Hello! Thank you for contacting; I am Michael, an expert here at I am so sorry to hear about the issue you are having. I will do what I can to answer your question as well as it can be answered. But first please let me review the notes on your question. Thank you. I return momentarily.

Expert:  Michael replied 5 months ago.

OK. I'm back. r u there?

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