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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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A few days ago I downloaded google chrome. first thing it

Customer Question

a few days ago I downloaded google chrome. first thing it did was make me change password. today my wife sitting beside me on her compuyer tried to log onto emails and was rejected. after several attempts following instructions on screen I got mad and unistalled google chrome and now I have no access to email
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: i have hp laptop on windows 7 my wifes is gateway with windows 7
JA: Have you installed any updates recently?
Customer: just google chrome
JA: Anything else you want the computer expert to know before I connect you?
Customer: just how to get my email back on both computers
Submitted: 7 months ago.
Category: Computer
Expert:  Martin replied 7 months ago.

Hello, my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.

Thank you