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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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For the last week every time I go to my e-mail account to

Customer Question

for the last week every time I go to my e-mail account to read my e-mails it keeps shutting down and reloading. I cannot perform any actions from the to bar as delete move or whatever what in the heck is going on?
JA: Just to clarify, what email service provider are you using for this account?
Customer: Microsoft edge
JA: Have you installed any updates recently?
Customer: yes as a matter of fact I updated several drivers and one keeps popping up and interrupting my computer it says windows system32 com exe
JA: Anything else you want the computer expert to know before I connect you?
Customer: just help me please
Submitted: 5 months ago.
Category: Computer
Expert:  Cris replied 5 months ago.

Hi there, I am Cris and will be glad to assist you.

Can I offer you remote support so I can work on your issue and resolve your issue?

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