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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need help with facebook, i dont recall, no, yes, i cant

Customer Question

i need help with facebook
JA: When did you last use the account?
Customer: i dont recall
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: yes, i cant login to facebook because i cant get the code generator code its texting me because i dont have access the the phone at this time.
Submitted: 6 months ago.
Category: Computer
Expert:  Michelle replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 6 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 6 months ago.

you must have access to the recovery email or the phone number you provided during facebook signup.

Let me know if you have one of them?

Customer: replied 6 months ago.
i have the email and password ***** the account im trying to get into. i dont have the phone to receive the text they are sending the code geneator too
Customer: replied 6 months ago.
i am on my laptop, i dont not have a phone
Customer: replied 6 months ago.
i dont have a phone
Expert:  Michelle replied 6 months ago.

i am online let me know when you are.