Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
My son has virus protection that was also put on my
My son has virus protection that was also put on my computer... I bought a new computer and need to have it out on this one, now...I bought the computer at Best Buy... … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,629 satisfied customers
Trend Micro is not active, the message says that is has
Trend Micro is not active, the message says that is has expired. On Mar. 12 I upgraded my old service contract to the new in-store services contact, and I was told that Trend Micro is part of this con… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
6,619 satisfied customers
PC windows 10. There are so many programs to protect my
There are so many programs to protect my computer im confused as to what is best … read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
3,140 satisfied customers
My wife's Dell PC running windows was stopped and she
My wife's Dell PC running windows was stopped and she received a red alert screen telling her to call the tech hotline at(###) ###-#### Apparently, her computer had a network security breach with no f… read more
Ricky - Expert Tech
Ricky - Expert Tech
Tech Support Expert
Bachelor's Degree
7,780 satisfied customers
I just changed my security to Trend micro per your request,
I just changed my security to Trend micro per your request, I have since bought a new computer thru best buy. How do I get that security into my new computer … read more
Josh
Josh
10,043 satisfied customers
I am going to be receiving a replacement Dell All-in-One
I am going to be receiving a replacement Dell All-in-One Inspiron 5459, i7, 12 G, 1T, Windows 10 pc which will be certified refurbished. This computer is being sent to me after much frustration and ma… read more
ChrisC
ChrisC
PC Technician
Associate Degree
2,414 satisfied customers
Bought a refurbished Dell intel core i3 laptop. Was able to
Bought a refurbished Dell intel core i3 laptop. Was able to start up, but it freezes after the start up. I see the Dell logo and unable to hit f2, 8, 12 or any other key. I've removed the battery and … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
201 satisfied customers
I have just purchased a new computer, a HP 15-ac660tu. Would
I have just purchased a new computer, a HP 15-ac660tu. Would my Trend Micro security transfer to the new set, or would I have to get it downloaded again. Thanks Len Roodhouse… read more
Mr.Med
Mr.Med
3,568 satisfied customers
Dear customer support, I have bend a Trend Micro customer for
Dear customer support, I have bend a Trend Micro customer for several years. In March I bought a new desktop and arranged with you to transfer my Trend software to my new computer. My wife's laptop al… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,660 satisfied customers
when i bought my computor i purchased trend micro. Some time
when i bought my computor i purchased trend micro. Some time ago i had a virus cleaned up in it and my trend evidentally bit the dust. I bought new but the computor would not accept the code. It said … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,385 satisfied customers
I am a home user with Windows XP and a Dell Desktop. The computer
I am a home user with Windows XP and a Dell Desktop. The computer came with Symantec which I absolutely hated. Then I found Trend Micro which I have been using (Trend Micro Internet Security Pro) for … read more
Matt
Matt
Computer Support Specialist
Bachelor's Degree
2,877 satisfied customers
i renewed, paid and installed trend micro titanium and received
i renewed, paid and installed trend micro titanium and received email confirming it was successfully installed. My computer is telling me it is not installed, I am not protected, but then again tell m… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,660 satisfied customers
I just got a Carbonite back-up system last Tuesday. When it
I just got a Carbonite back-up system last Tuesday. When it was installed, the tech support guy did something to trend Micro and Windows Defender to allow it to work. it did a scan this afternoon whic… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
3,652 satisfied customers
Bought Trend security program and had it downloaded but can
Bought Trend security program and had it downloaded but can not install it. installation freezes at 64% and refuses to move. My windows install is not responding either Help!! [email protected] I also bo… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,660 satisfied customers
Dont know if this is your area of expertise.....but have Trend
Don't know if this is your area of expertise.....but have Trend Micro for my virus protection....and incredimail for my E mail....when I had my old Dell and now with a new high performance Gate way...… read more
Dustin
Dustin
Support Technician
9,779 satisfied customers
Can I transfer one of the three licenses to a new lap top,
Can I transfer one of the three licenses to a new lap top, without buying a new subscription?… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
scan indicates TROJ_GEN.SFB threat. Infected file A9 installer_77013615(2)exe.
scan indicates TROJ_GEN.SFB threat. Infected file: A9 installer_77013615(2)exe. Following directions on what to do I may have accidently uninstalled Trend Micro. Was renewed in 7/14/09.… read more
Robert M.
Robert M.
Bachelor's Degree
4,271 satisfied customers
I am no longer able to open attachments that come into my Hotmail
I am no longer able to open attachments that come into my Hotmail account. How do I fix this?… read more
Bryan
Bryan
IT Consultant
Bachelor's Degree
11,660 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Engineer John C.

Engineer John C.

Computer Science Engineer

3,335 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Sudipto

Sudipto

Computer Hardware Engineer

4,923 satisfied customers

Certificate Course In Computer Maintenance

James K.

James K.

Consultant

4,907 satisfied customers

Technical Director of IT Company

Santonu

Santonu

Computer Support Specialist

3,459 satisfied customers

Diploma in Hardware

Kamil Anwar

Kamil Anwar

Computer Support Specialist

2,996 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Matt

Matt

Computer Support Specialist

2,877 satisfied customers

BSc (Hons) Software Engineering, 8+ years experience as IT Support

Chris L.

Chris L.

Support Specialist

2,706 satisfied customers

Certified Computer expert with over 10 years experience.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x