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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Pearl, I am attempting to install a fire tv stick on my Roku

Customer Question

Hi there Pearl, I am attempting to install a fire tv stick on my Roku television but it is not working. Help me please!
JA: How much experience do you have with this particular machine?
Customer: My husband has been helping me we have attempted to connect with the HDMI 2 and 3 but no avail
JA: Have you installed any updates recently?
Customer: on the television?
JA: Anything else you want the computer expert to know before I connect you?
Customer: Do you have to have an apple account?
Submitted: 7 months ago.
Category: Computer
Expert:  Michelle replied 7 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Customer: replied 7 months ago.
Hi there I am attempting to connect an Amazon Firestick to my Roku (TCL) Television. Can you help?
Expert:  Michelle replied 7 months ago.

what is the make and model of the fire stick?

Customer: replied 7 months ago.
Are you there?
Customer: replied 7 months ago.
I feel like I got ripped off! NOT HAPPY
Expert:  Michelle replied 7 months ago.

are you getting the reply?

Expert:  Michelle replied 7 months ago.

what is the make and model of the fire stick?