For Online Computer Support, Ask a Computer Technician
Hello, I'm Tim and have over 15 years of experience with eBay, Google, and the Department of Defense. I'm here to do the best I can to assist you with your problem. If remote access is needed, I will remote in, and call you, as well as provide a free tune-up. Also, follow-ups are always free if more is needed.
Sorry to hear you are locked out, does your screen look like this? Note the areas below the password propt.