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Andy, Computer Consultant
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I need help setting up Microsoft 10, Dell laptop and windows

Customer Question

I need help setting up Microsoft 10
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Dell laptop and windows 10
JA: Have you installed any updates recently?
Customer: no I just got it back from dell and there is no cortana and only a few icons
JA: Anything else you want the computer expert to know before I connect you?
Customer: basically to set up computer for windows 10
Submitted: 6 months ago.
Category: Computer
Expert:  Byron replied 6 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me what type of repair or service Dell did on the computer?

Please reply in the box just below.

Expert:  Byron replied 6 months ago.

Click the start menu button and open Settings (the gear icon)

click Update & Security

On the left select Windows Update then click Check for Updates.

I really don't know what Dell sent back to you but this will get Windows

up to date and likely fix many of your issues.

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