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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Ng onto google has me totally perplexed. please try to

Customer Question

ng onto google has me totally perplexed. please try to straighten me out
JA: What kind of computer do you have?
Customer: wow
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: make it simple
Submitted: 6 months ago.
Category: Computer
Expert:  Cory replied 6 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Are you not able to login your account?

Customer: replied 6 months ago.
I do not know what I have done. I used to be able to sign in easily. Since I got hooked up with google it became a problem. I do NOT want google to get me in . I want my entry to email to be simple.
Expert:  Cory replied 6 months ago.

Entry into what?

Customer: replied 6 months ago.
into my email
Customer: replied 6 months ago.
I want to go back to what I had before I contacted google withoout having to pay for anything, please.
Expert:  Cory replied 6 months ago.

What did you have before?

Customer: replied 6 months ago.
I turned on the computer and clicked on e-mail. that was it.
Customer: replied 6 months ago.
get me off google to be able to sign in.
Expert:  Cory replied 6 months ago.

What is the email address you normally use?

Customer: replied 6 months ago.
Please respond
Customer: replied 6 months ago.
It has been fiveteen minutes. Are we still connected ?
Expert:  Cory replied 6 months ago.

Yes, we are.

Expert:  Cory replied 6 months ago.

Can I connect remotely without an additional fee?

Customer: replied 6 months ago.
Expert:  Cory replied 6 months ago.

Please click https://www.fastsupport.com/206639579 to connect remotely.

Customer: replied 6 months ago.
It tells me the system is not supported.
Expert:  Cory replied 6 months ago.

What are you on ?

Customer: replied 6 months ago.
fAST SUPPORT.COM
Expert:  Cory replied 6 months ago.

What device are you chatting with me on?

Customer: replied 6 months ago.
MY WOW COMPUTER
Expert:  Cory replied 6 months ago.

We are not going to be able to connect.

I will opt out and let another expert look at this.

Expert:  Sudipto replied 6 months ago.

As the other expert had opted out, I can try to help you, let me know if you want to continue.

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