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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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All of my Office 2007 has 2016 icon on them and I can not

Customer Question

All of my Office 2007 has 2016 icon on them and I can not open or fix the problem. I want to keep office home and student 2007
JA: What kind of computer do you have?
Customer: Toshiba lap top
JA: Have you installed any updates recently?
Customer: I was trying to fix a printer problem, and went in to recover and all hell broke lose
JA: Anything else you want the computer expert to know before I connect you?
Customer: No I just need to put everything back the way is was
Submitted: 6 months ago.
Category: Computer
Expert:  Cris replied 6 months ago.

Hi there, I am Cris and will be glad to assist you.

Can I offer you secure remote support so I can fix your issue?

Expert:  Cris replied 6 months ago.

Did you still want further assistance with your issue?

Customer: replied 6 months ago.
No thanks I will contact Microsoft
Expert:  Cris replied 6 months ago.

Just so you know Microsoft does not provide free support. You will be speaking to support in India and charge you a lot more then JustAnswer. I am certified Computer expert in Microsoft and other manufacturers. I can assist and help resolve your issue more efficiently.

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