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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot access my account. It won't accept my password or

Customer Question

I cannot access my account. It won't accept my password ***** change might now I have a new account I don't want
JA: Have you contacted anyone about your account?
Customer: I did but don't know how to keep multiples pages open on tablet so couldn't resolve issue
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: ??
JA: What confuses you?
Customer: I think this is the only issue
Submitted: 8 months ago.
Category: Computer
Customer: replied 8 months ago.
What do I get for my $5 ?????
Customer: replied 8 months ago.
I. Got no help just more offers
Expert:  Richard replied 8 months ago.

Hi there and welcome

Sorry for the delay you encountered.

First, can you tell me please, for which service is this account with?

Please let me know