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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When Comcast crashed the tv came back but my phone line

Customer Question

when Comcast crashed the tv came back but my phone line never came back .
JA: How much experience do you have with this particular Comcast product?
Customer: I turnedoff the power and waited to turn back on but onlytv came back. not much
JA: Have you installed any updates recently?
Customer: like what?
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am 75 I have no one to help me..
Submitted: 9 months ago.
Category: Computer
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you tell me please the make and model of the phone that has the issue please?

Thank you