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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Lenovo g50 30 not going beyond logon screen, win 8.1,

Customer Question

lenovo g50 30 not going beyond logon screen
JA: What's the model and Operating System (OS) of your Lenovo?
Customer: win 8.1
JA: When did you purchase your Lenovo? What troubleshooting have you tried?
Customer: nothing
JA: Anything else you want the computer expert to know before I connect you?
Customer: nothing
Submitted: 8 months ago.
Category: Computer
Expert:  John replied 8 months ago.

Hello and welcome to Justanswer which is an independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following.

Are you getting a blank screen after you try to login to windows 8 ?

Thank you

Note: - You can ignore the secure remote assistance/premium service offer shows in this page. It’s a site generated pop up, you can ignore it by closing (x) that pop up message.

Please use the reply box below to reply to me.

Expert:  John replied 8 months ago.

Checking to see whether you still need help.

Reply using the box below

Thank you.

Expert:  Richard replied 8 months ago.

Hi there and welcome

Do you still require assistance with this?

Please let me know