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Josh, Support Specialist
Category: Computer
Satisfied Customers: 18965
Experience:  5 years as Network Admin, 10+ years of IT support
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I keep,getting the message message address is invalid on my

Customer Question

I keep,getting the message message address is invalid on my iPad when I try to go into a web site and I can get it on my computer so I know it is correct
JA: How old is your iPad, and what model are you using?
Customer: I think it is an iPad Air and is 1 1/2 years old
JA: Have you installed any updates recently?
Customer: Just ones iPad asks me to.
JA: Anything else you want the computer expert to know before I connect you?
Customer: That is all
Submitted: 6 months ago.
Category: Computer
Expert:  Josh replied 6 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 6 months ago.

Go into Settings then Safari then Clear History and Website Data then Clear History and Data

Restart your iPad and open Safari now

Are you able to use Safari now?

Expert:  Josh replied 6 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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