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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have quicken 2017 installed on my desktop and laptop. It

Customer Question

I have quicken 2017 installed on my desktop and laptop. It runs fine on the desktop. However when I try to download on the laptop I get a message that there can only be one activated fie at a time. I also use Quicken for windows and that allows identical files to be used from different devices. I s there an way around this on the Mac?
JA: How much experience do you have with this particular machine?
Customer: Years and years
JA: Have you installed any updates recently?
Customer: not on the laptop - it is brand new and I have only loaded my core apps so far.
JA: Anything else you want the computer expert to know before I connect you?
Customer: that should do it!
Submitted: 7 months ago.
Category: Computer
Expert:  Josh replied 7 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 7 months ago.

Is the desktop and laptop running the same type of operating system? Both Mac or both PC or are they one PC and one Mac?

Customer: replied 7 months ago.
both macs - both same OS
Customer: replied 7 months ago.
how about an answer to my question without spending any more money?
Customer: replied 7 months ago.
Cancel my free trial, refund my $5.00 and delete all my info from your system. I want a confirmation that this has been done.I think this is a real rip-off and if you don't comply will put law enforcement on to you.